LEGAL & COMPLIANCE
Service Revenue System
Privacy Policy
Last Updated: April 23, 2026
Your Rights & Our Commitment
1. Introduction
Service Revenue System ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website servicerevenuesystem.com or use our services.
2. Information We Collect
Information You Provide Directly
We collect information you voluntarily provide when you fill out a form on our website, book a strategy call, or contact us via email or phone. This information may include:
- Full name and Dealership name
- Job title, Email address, and Phone number
- Monthly repair order volume & number of locations
- Any other information you choose to provide
Information Collected Automatically & From Third Parties
When you visit our website we may automatically collect your IP address, browser type and version, pages visited, device type, and geographic location. We may also receive information about you from LinkedIn lead generation forms, third-party lead sources, and referral partners.
3. How We Use Your Information
- Schedule and conduct strategy calls
- Send appointment confirmations and reminders
- Follow up regarding our services via SMS, email, and phone
- Provide and improve our services
- Analyze website usage and optimize performance
- Comply with legal obligations and prevent fraud
4. SMS Messaging Policy
KEY TAKEAWAY: We take SMS communication seriously and comply with all applicable regulations including TCPA. We do not sell or share your phone number with third parties for marketing purposes.
- You will only receive SMS messages if you have explicitly opted in through one of our forms.
- Message frequency depends on your engagement with our services.
- Message and data rates may apply.
- You may opt out at any time by replying STOP to any message.
- For help reply HELP or contact [email protected]
5. Email Communication Policy
We send emails only to individuals who have provided their email address through our website or forms. Every marketing email includes an unsubscribe link, and you may unsubscribe at any time. Transactional emails such as appointment confirmations may still be sent after unsubscribing from marketing emails.
6. How We Share Your Information
KEY TAKEAWAY: We do not sell your personal information to third parties. Information is shared strictly to operate our business securely and in compliance with the law.
Service Providers & Legal Requirements
We may share your information with trusted third-party vendors who assist us in operating our business, including GoHighLevel (CRM), Google (calendar/email), Stripe (payments), and Twilio (communications). All service providers are contractually obligated to protect your information.
We may also disclose your information if required by law, court order, or government authority, or in the event of a merger, acquisition, or sale of assets.
7. Data Retention & Security
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and enforce agreements. When information is no longer needed, we securely delete or anonymize it.
We implement appropriate technical security measures including encrypted data transmission (SSL/TLS), secure cloud storage, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure.
8. Your Rights
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal information
- Opt out of SMS and email communications
- Object to certain uses of your information
- Data portability — receive your data in a portable format
9. Additional Policies
Cookies and Tracking: Our website uses cookies to remember preferences, analyze traffic, and improve user experience. Disabling cookies in your browser may affect website functionality.
Third-Party Links: Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Children's Privacy: Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.
California Privacy Rights (CCPA): California residents have additional rights including knowing what information is collected, opting out of the sale of information, and equal service. We do not sell personal information.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact:
Service Revenue System
Email: [email protected]
Website: servicerevenuesystem.com
Phone: +1 815-496-4529
Privacy Questions?
We believe in complete transparency regarding your data. If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, our team is here to help.
Email Us
[email protected]
Call Us
+1 815-496-4529